Resolve your medical account
quickly & confidentially.
Unexpected medical expenses happen. We're here to help you understand your account and find the easiest path to resolution.
Find your account
Enter your matter number or SA ID. No login required.
Choose how to resolve
Pay in full, upload proof of payment, or request a plan.
Get confirmation
Receive SMS + email confirmation. Account updated.
How it works
- 1
Enter your reference
Matter number or South African ID number
- 2
Choose payment method
Ozow, card, Zapper, or EFT
- 3
Pay securely
256-bit encrypted gateway
- 4
Account resolved
Instant confirmation by SMS & email
Most accounts are resolved in under 5 minutes.
Choose your path
Three ways to resolve your account
Pay online now
Enter your matter number or South African ID number, choose your preferred payment method, and pay in minutes. No account needed.
Upload your proof of payment
Already paid by EFT? Upload your bank receipt and we'll update your account within 1–2 business days.
Set up a payment plan
Can't pay in full? Submit an arrangement request and our team will confirm an affordable plan within 1 business day.